FAQs

The Berkeley is a luxury five-star hotel located on Wilton Place in Knightsbridge, one of London’s most prestigious neighbourhoods. Positioned opposite Hyde Park and just moments from Harrods, Harvey Nichols and the designer boutiques of Sloane Street. The Berkeley places guests in the heart of central London. The hotel is also within walking distance of Belgravia, Buckingham Palace, the Royal Albert Hall and the renowned museums of South Kensington, including the Victoria and Albert Museum, Natural History Museum and Science Museum.

The Berkeley's address is:

The Berkeley,
Wilton Place,
Knightsbridge,
London
SW1X 7RL

The hotel enjoys a central London location overlooking Hyde Park, with excellent transport links to London’s airports, attractions and shopping districts.

Check-in at The Berkeley begins from 3:00pm. Guests can enjoy a 10:00am check-in when requested at least 48 hours before arrival. If you plan to arrive earlier, the hotel team will always to their best to accommodate your request, subject to availability.

Standard check-out at The Berkeley is 12:00 noon. Late check-out can be arranged subject to availability. Please contact the hotel in advance and our team will be delighted to assist.

The Berkeley is ideally located for exploring some of London’s most iconic attractions. Hyde Park is directly opposite the hotel, while Knightsbridge and Belgravia offer world-class shopping, fine dining and cultural experiences. Nearby attractions include Harrods, Harvey Nichols, Buckingham Palace, the Royal Albert Hall, the Victoria and Albert Museum, the Science Museum and the Natural History Museum. Guests can also easily reach Mayfair, Chelsea and London’s West End theatres.

Yes, The Berkeley is located less than a 10-minute walk from Harrods and Harvey Nichols, making it one of the most conveniently located luxury hotels for shopping in Knightsbridge.

The Berkeley offers a collection of restaurants, bars and dining experiences. Guests can enjoy Riviera-inspired cuisine at La Môme London, exceptional pâtisserie at Cedric Grolet at The Berkeley, modern British elegance at The Berkeley Café, relaxed drinks at The Berkeley Bar & Terrace and Capri in the City at The Berkeley Rooftop Pool Bar.

The Berkeley is renowned for its innovative afternoon tea experience at Cedric Grolet, called Goutea. Seasonal and themed afternoon tea offerings may be available throughout the year.

The Berkeley Rooftop Pool Bar offers seasonal rooftop dining and drinks experiences with panoramic views across London. Availability may vary throughout the year.

Yes, The Berkeley's restaurants, cafés and bars are open to both hotel guests and visitors. Reservations are recommended, particularly for Cedric Grolet at The Berkeley, Capri in the City and La Môme London.

Restaurant reservations are recommended to guarantee availability, particularly during weekends, public holidays and peak travel periods. Advance booking is especially advised for Cedric Grolet at The Berkeley and La Môme London.

Cedric Grolet is the pâtissier-in-residence at The Berkeley. Internationally acclaimed for his artistry, he brings a sense of theatre to the hotel, where guests can watch his creations prepared with precision and creativity.

Yes. The Berkeley is home to one of London’s most iconic heated rooftop pools, reserved exclusively for guests during the day. Set above Knightsbridge, it offers panoramic views across Hyde Park and the city skyline.

Guests staying at The Berkeley enjoy access to Surrenne Belgravia, one of London's most exclusive wellbeing and longevity spa destinations. Facilities include a state-of-the-art gym, luxury treatment rooms, infrared sauna, steam rooms, a Tracy Anderson Studio, advanced recovery technologies and an indoor swimming pool. Guests also have access to The Berkeley's rooftop pool overlooking Hyde Park.  

Surrenne Belgravia is The Berkeley’s exclusive wellbeing and longevity spa, designed to support restoration, performance and long-term health. Spanning four floors, Surrenne Belgravia has a Tracy Anderson Studio, a gym with the latest equipment from Peloton and Technogym, infrared sauna and steam rooms, treatment rooms for massages, facials and signature treatments, a hyperbaric chamber and indoor pool.

It is integral part of the guest experience, offering a highly personalised approach to wellness within a beautiful setting.

The Berkeley welcomes families with tailored experiences designed for comfort and flexibility. Our "A Family Story" offer includes a complimentary second room when booking a suite, or 50% off a second room for other categories.

Yes, this can be arranged subject to availability. Please contact the hotel in advance and our team will be delighted to assist.

The Berkeley welcomes younger guests with thoughtful family-friendly amenities designed to make very stay enjoyable and stress-free. Families can benefit from child-friendly welcome touches, flexible room configurations, connecting accommodation options and personalised services tailored to younger travellers.

Yes, selected room and suites can be connected to create additional space for families and groups travelling together. Our reservations team can recommend the best room combinations based on your requirements.

Yes, The Berkeley warmly welcomes service animals and dogs. Kindly notify us of your dog's breed and weight in advance of arrival. Thoughtful touches, including beds, bowls and treats, ensure a comfortable stay, while Hyde Park - just moments away - offers an ideal setting for walks. Dogs, apart from service animals, are not permitted in any restaurants or bars at The Berkeley. 

Suite privileges at The Berkeley include private return airport transfers, daily breakfast and a series of personalised touches, alongside exclusive experiences within the hotel. Every stay at The Berkeley includes access to Surrenne Belgravia, our exclusive wellbeing and longevity spa, guaranteed 10am check-in, when requested at least 48 hours in advance, and priority restaurant reservations. 

Yes, many rooms and suites at The Berkeley can enjoy views across Hyde Park, Knightsbridge or Belgravia. Selected suites also feature private terraces.

Breakfast is included with selected room rates and all suite bookings. Guests can choose to enjoy breakfast within the privacy of their suite or dine in one of The Berkeley’s restaurants, offering a selection of freshly prepared dishes.

Private airport transfers can be arranged for all guests on request. Suite stays include complimentary return airport transfers.

The Berkeley is approximately 45 minutes from Heathrow Airport by car, depending on traffic. Private transfers can be arranged through the concierge.

The hotel is well connected, with Hyde Park Corner and Knightsbridge Underground stations, served by the Piccadilly Line, just a short walk away and providing direct access across London.

Valet parking is available for guests arriving by car. Our concierge team can assist with arrangements in advance.

Yes, The Berkeley offers accessible guest rooms and facilities designed to accommodate a range of accessibility requirements. Guests are encouraged to contact the hotel directly before arrival so the team can discuss individual needs and ensure a comfortable stay.

Yes, complimentary Wi-Fi is available throughout the hotel for all guests.

Cancellation policies vary depending on the rate and booking type. Full details are provided at the time of booking, and our reservations team is always available to assist. To view our full terms and conditions please visit this page.