Cookie policy

1. General information

This policy describes how Maybourne Hotels Limited (“we”, “us”, “our”) uses cookies when you interact with our websites, such as www.maybourne.com, www.the-berkeley.co.uk, www.the-connaught.co.ukwww.claridges.co.uk and www.maybournebeverlyhills.com (together the “websites”). Our websites use cookies to improve your browser experience and allow us to improve our websites. This cookies policy provides you with clear and relevant information about the cookies we use and the particular purposes for using those cookies.

2. What are cookies?

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer’s hard drive. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.

Our website, like many others, stores and retrieves information on your browser using cookies. The information is used to make the website work as you expect it to. It is not personally identifiable to you, but it can be used to give you a more personalised web experience.

If you want to learn more about the general use of cookies, please visit https://en.wikipedia.org/wiki/HTTP_cookie.

Because we respect your right to privacy, you can choose to change your privacy preferences to prevent non-essential cookies being set.

3. How long do cookies last?

Some are erased when you close the browser on your website. Others stay longer, sometimes forever, and are saved onto your device so that they’re there when you come back.

4. How do I control my cookies?

Strictly necessary cookies are always on when you visit us. On your first visit to us, we’ll tell you about the other types of cookies and ask you to choose which cookies we can use. You can always change your mind by clicking on Cookie Settings:

Stopping all cookies might mean you can’t access some of our services, or that some of them might not work properly for you.

5. Cookie list

We use the following cookies:

6. Do we track whether users open our emails?

Our emails may contain a single, campaign-unique “web beacon pixel” to tell us whether our emails are opened and verify any clicks through to links or advertisements within the email. We may use this information for purposes including determining which of our emails are more interesting to users, to query whether users who do not open our emails wish to continue receiving them and to inform our advertisers in aggregate how many users have clicked on their advertisements. The pixel will be deleted when you delete the email. If you do not wish the pixel to be downloaded to your device, you should select to receive emails from us in plain text rather than HTML.

For more about cookies please go to www.allaboutcookies.org.

7. Changes to this cookie notice

We may update this notice from time to time, please regularly check this policy to ensure you are aware of the most updated version.

8. Contact us

If you have any questions or comments about this Cookie notice, please contact us at:

Maybourne Hotel Group
27 Knightsbridge
London
SW1X 7LY
United Kingdom

Tel: +44 (0)20 7107 8800
Email: info@maybourne.com