FAQs
The Emory is in Belgravia, one of London’s most prestigious neighbourhoods, at Old Barrack Yard, London SW1X 7NP. Just moments from Hyde Park and Knightsbridge, the hotel offers easy access to some of London’s best shopping, cultural attractions and green spaces.
You can contact The Emory by telephone on +44 (0)20 7862 5200 or by email at info@the-emory.co.uk.
The Emory is within walking distance of many of London’s most iconic attractions including Hyde Park, Buckingham Palace, Harrods and the boutiques of Knightsbridge. Guests are also close to world-class museums, galleries and cultural landmarks, making it an ideal base for exploring London.
Every stay at The Emory includes a range of complimentary experiences designed to make your visit as effortless as possible, including:
- Daily English breakfast served in your suite or at abc kitchens
- Complimentary fully stocked minibar
- Unpacking and pressing service for up to five garments on arrival
- Personalised 24-hour Emory Butler service
- Complimentary access to Surrenne Belgravia throughout your stay
- Use of The Emory’s house car within the local area, subject to availability
Yes. Every stay at The Emory includes a complimentary English breakfast, served either in the privacy of your suite or at Jean-Georges’ abc kitchens.
The Emory is home to abc kitchens, the UK debut of acclaimed chef Jean-Georges Vongerichten’s restaurant brand. In the warmer months, abc kitchens in the courtyard offers a pop-up menu of Latin American and Mexican-influenced dishes, including tacos and margaritas. For drinks, The Emory Rooftop Bar pairs panoramic London skyline views with striking décor and cocktails from Argentinian bartender Renato ‘Tato’ Giovannoni.
Yes. The Emory welcomes families looking for a luxury stay in London. Its spacious suites provide plenty of room to relax, while the concierge can help arrange family-friendly experiences, sightseeing and activities across the city. Hyde Park is also just a short walk away, offering one of London’s best outdoor spaces for families.
The Emory offers a selection of spacious suites suitable for families, with connecting accommodation available for larger groups, subject to availability. If you’re travelling with children, the hotel team can recommend the best suite configuration for your stay.
Yes. Children of all ages are welcome at The Emory. Families can enjoy spacious accommodation, personalised services and easy access to London’s parks, museums and attractions.
Yes. Cots and extra beds can be arranged in selected suites, subject to availability. Guests are encouraged to contact the hotel before arrival to discuss their requirements.
Check-in is from 3pm, while check-out is 12 noon.
Yes. Early check-in and late check-out can both be requested and are subject to availability on the day of arrival or departure.
Yes. Every hotel guest receives complimentary access to Surrenne Belgravia, Maybourne’s private members’ club dedicated to wellbeing and longevity. Facilities include a 22-metre indoor swimming pool, steam room, fitness centre, treatment rooms and a carefully curated programme of wellness experiences.
Surrenne Belgravia is Maybourne’s private members’ club and spa located beneath The Emory. Combining cutting-edge wellness with restorative treatments, it offers fitness classes, holistic therapies, recovery spaces and expert-led programmes. Guests of The Emory enjoy complimentary access throughout their stay.
Yes. Guests have complimentary access to Surrenne Belgravia’s 22-metre indoor swimming pool, alongside its wider wellness facilities.
Yes. Surrenne Belgravia features a fully equipped fitness centre alongside expert-led classes and personalised wellness programmes, all available to hotel guests.
Yes. Complimentary high-speed Wi-Fi is available throughout The Emory.
Yes. The Emory welcomes dogs as well as service animals. Guests are asked to notify the hotel of their dog’s breed and weight before arrival. Dogs are not permitted in the hotel’s restaurants or bars unless they are registered service animals. To read our dog policy please visit our booking terms here.
Yes, valet parking is available for guests arriving by car.
Yes. Electric vehicle charging is available. Please contact the hotel team in advance to arrange this service.
Yes. The Emory offers accessible accommodation and facilities, including a Sesame Lift providing wheelchair access at the main entrance and three fully accessible suites. Guests with additional accessibility requirements are encouraged to contact the hotel before arrival so the team can assist with their stay.
The Emory is around 45 minutes by car from Heathrow Airport, or approximately 35 minutes using the Heathrow Express to Paddington followed by a short taxi journey. From Gatwick Airport, allow around 1 hour 20 minutes by car or around 40 minutes using the Gatwick Express to Victoria and a short transfer.
Guests booking a Signature Suite are eligible for complimentary helicopter transfers into central London through The Emory’s partnership with Flexjet, subject to availability.
Knightsbridge Underground station is around a five-minute walk away, while Hyde Park Corner station is approximately ten minutes away. Both are served by the Piccadilly line, providing convenient connections across London.
Designed by the late Richard Rogers, The Emory is one of London’s newest architectural landmarks. Its 61 suites and studios feature interiors created by André Fu, Pierre-Yves Rochon, Alexandra Champalimaud, Rigby & Rigby and Patricia Urquiola, with each floor showcasing the work of a different designer.
The Emory has 61 suites and studios, including its signature Penthouse, with every suite individually designed by one of the world’s leading interior designers.
Yes. The Emory offers elegant spaces for private events, celebrations and intimate dining. Guests can reserve The Market Table at abc kitchens for up to 12 people or arrange bespoke in-suite dining experiences.
Yes. Gift vouchers are available to purchase online and can be redeemed against stays, dining and selected experiences at The Emory. To purchase a gift voucher please visit this page.
The Emory participates in American Express Fine Hotels + Resorts, allowing eligible Platinum Card Members to enjoy exclusive benefits such as property credits and potential room upgrades when booking through the programme.
Cancellation terms vary depending on your booking. Please refer to the hotel’s booking terms and conditions or contact the reservations team for details relating to your stay.
