Guest Services
Welcome to The Connaught
Guest Services
As you arrive in Carlos Place, our dedicated team is on hand to greet you at the door. An effortless arrival sets the tone, leading you through the warmth of our lobby to a table in one of Mayfair Village’s most atmospheric dining rooms, the comfort of your private suite, or into the cocooning confines of our Aman Spa. Thoughtfully tailored, service places your experience at the heart of every interaction ensuring an instant feeling of home.
Discover London from The Connaught
Explore our curated Google Maps collections, thoughtfully designed to help you experience the city like a local.
The Best of London Shopping
Discover London's most celebrated shopping destinations, from iconic department stores and designer flagships to charming neighbourhood boutiques.
Mayfair Highlights
Discover one of London’s most iconic neighbourhoods, known for elegant streets, designer boutiques, renowned art galleries and a rich tradition of British craftsmanship.
Family Fun
A curated collection of London's finest family-friendly experiences, blending culture, adventure, imagination and discovery.
Maybourne's Restaurants & Bars
Discover some of London’s most storied tables, bars and experiences, where exceptional cuisine, craftsmanship and atmosphere come together in signature Maybourne style.
Lifestyle
Butler Service
For guests staying in our suites, a dedicated butler tends to requests big and small, making every stay distinctly Connaught-coded. From unpacking and pressing to shoe shining or even pouring your favourite martini in-suite, direct from the trolley of our fabled Connaught Bar.
Wellness
Aman Spa
While much of daily life at The Connaught unfolds at street level, down below, the Aman Spa - the first of its kind outside of Aman resorts - is a place where time slows and serenity reigns. Let our therapists guide you on a journey to Grounding, Purification or Nourishment, with bespoke treatments guided by these three pathways.
Concierge
Experiences
Whether a discerning traveller or London local, our expert concierge team is primed to tend to every whim. A table at the city’s most sought-after new opening; a tailored tour of the neighbourhoods’ galleries with an experienced curator; a private appointment in a Mount Street boutique. Find us in the lobby and indulge us with your request.
