Assistant Food and Beverage Manager

  • Claridge's
  • Food & beverage
  • Full time

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance. Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service. There are many 5-star hotels in London but nowhere quite like Claridge’s.The hotel is a unique combination of splendour and charm with long-standing connections with royalty that have led to it sometimes being referred to as “annexe to Buckingham Palace”. Claridge’s has a famous all-day dining and Afternoon Tea restaurant the ‘Foyer & Reading Room’, Michelin-star restaurant Davies and Brook by the world-renown chef Daniel Humm, L’Epicerie that offers a culinary theatre of the kitchen, and three bars: Claridge’s Bar, the intimate Fumoir and effortlessly elegant Painter’s Room. 

As an Assistant Food and Beverage Manager you will contribute to the efficient operation of the Food and Beverage Departments, covering all below aspects in the day to day running of the Food and Beverage outlets.

Main duties & responsibilities

  • To assist in each outlet in the capacity of a senior manager during busy periods and if necessary when HOD’s are away.
  • To be partly responsible for the Wine Executive, particularly with regard to their operational needs from week to week
  • To assist each department operationally from week to week alerting the F&B Director to areas of need or shortage.
  • To ensure that the service provided to clients (through you and the staff) are at the highest standard as set by Claridge’s and LQA Standards.
  • To share knowledge, and encourage management and staff to develop within the department.
  • To make sure that all staff are informed of what duties they need to perform to carry out their roles to the best of their ability, and are appropriately trained and briefed to complete those duties.
  • To train all F&B staff on basic knowledge of food and wines, licensing and selected services. 
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.
  • Review work procedures and operational problems in order to determine ways to improve service, performance, and/or safety.

Entry Requirements

We are looking for a strong, motivated individual, ideally someone who has worked in a similar role within the hospitality or travel and tourism industry. The person will be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills. Organisational skills and diary management are essential.

  • Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
  • Strive to constantly improve guest satisfaction, you will have the ability to deal with high profile clients in a professional manner, and will create exceptional service experiences, that result in lasting memories.
  • Successful candidates will show an in-depth knowledge of hotel reception procedures and a good understanding of all other working areas of the hotel.
  • Be able to work in a pressured environment, and consistently reach our high standards.
  • Demonstrate outstanding leadership and interpersonal skills; be able to motivate a high performing team.
  • Ideally you will have worked within a similar role within luxury hospitality.
  • Have immaculate personal presentation, and a warm, welcoming personality.
 

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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