abc kitchens - Head Waiter/ess

• The Emory
• Food & beverage
• Full time

A fantastic opportunity has arisen for an enthusiastic and motivated Head Waiter/ess to join the opening abc kitchens team at The Emory.

Designed by Rémi Tessier and featuring artworks by Damien Hirst, abc kitchens at The Emory brings chef Jean-Georges Vongerichten’s acclaimed abc brand to the UK for the very first time. Vibrant, approachable and contemporary, the restaurant’s glass facade promises views of Hyde Park and Kensington, while the menu brings together delicious elements from a trio of Jean-Georges’ New York locations — abc kitchen, abcV and abc cocina.

The Maybourne is proud to introduce a new architectural landmark to London. The final project designed by the late Lord Richard Rogers, The Emory will be an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory will present 60 extraordinary suites set over 8 floors and a spectacular penthouse occupying the entire 9th floor.

Main Duties & Responsibilities

As a Head Waiter/ess you will be responsible for creating welcoming and friendly guest experiences while maintaining high levels of service and table management at all times. You will be an ambassador for the abc kitchens at The Emory and to promote the Restaurant and its concept to existing and potential customers.

Main responsibilities of the role include but are not limited to:

• Set the highest example to the other members of the waiting team at all times.
• Constantly offer support to the rest of the waiting team and lend your experience and knowledge to them.
• Perform any other related duties or special tasks as requested by Management, ensuring seamless service for guests.
• Have full and detailed knowledge of all menus at all times and to contribute confidently in briefings and to guests.
• Whenever possible, to anticipate guests needs to enhance quality service to heighten client satisfaction and to encourage others to deliver the same.
• Be fully acquainted with the day to day restaurant operational standards.
• Liaise with other departments to ensure good communication and offer support.
• Follow abc kitchens and The Emory standards of service and delivery, maintaining budget goals, LQA standards and Forbes standards.

Entry Requirements

Successful candidates for the Head Waiter/ess opportunity will demonstrate genuine dedication to abc kitchens and The Emory and show a commitment to consistent quality in our product and service.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service. You will already have worked in a busy restaurant environment within a similar role.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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