Events & Groups Manager

• The Emory
• Events
• Full time

A fantastic opportunity has arisen for an experienced and passionate Events & Groups Manager to join the Events Sales team at The Emory and The Berkeley.

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.

The Emory, a project designed by the late Lord Richard Rogers, is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory presents 61 contemporary suites set over nine floors.

Main Duties & Responsibilities

As an Events & Groups Manager, you will ensure and develop in an organised and planned manner, effective management and efficient, courteous service of all Events areas, ensuring the highest standards of quality and presentation whilst acting within the departmental budgetary and policy requirements.

Main responsibilities of the Events & Groups Manager include, but are not limited to:

• Ensure that Events revenue is maximized wherever possible, assisting the Head of Events & Groups with the annual budget process and completing the weekly forecasts.
• Maintain and check the correct laid down billing and accounting procedures.
• Undertake weekly regular checks and action plans on revenue; variances recognized and acted upon.
• Assist the Head of Events, in conjunction with the Executive Chef and General Manager, an Events price structure for all banquet and special arrangements, to ensure company and hotel profit margins are met.
• Action and co-ordinate all detailed function arrangements promptly (e.g. equipment hire flowers).
• control and carry out the follow up system on previous bookings together with cancelled bookings.
• Follow up all enquiries with great efficiency and maximum speed to maximize conversions to definite bookings.
• Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA and Forbes standards at all times.

Entry Requirements

Successful candidates for the Events & Groups Manager will demonstrate genuine dedication to The Emory and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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