In room dining coordinator

  • The Connaught
  • Food & beverage
  • Full time

We are looking for a talented and passionate In room dining coordinator to join the In room diningdepartment at the award-winning 5-Star deluxe Connaught Hotel

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As In room dining coordinator you will play a key role in supporting the In Room Dining and Butler department to ensure an efficient and smooth running of the daily operation. You are responsible in managing telephone calls, dispatching orders from guests and following up communication to ensure excellent guest satisfaction.  You will also have a great knowledge of hotel information and food and beverage menus.

Entry requirements

You will be an excellent team player and have excellent communication and customer service skills. You will have pride and attention to detail in your work. You will be flexible, able to use your initiative and organise your activities well. You will be a natural and confident communicator, with exceptional interpersonal skills and the ability to build relationships at all levels. We anticipate that the ideal candidate will have worked in within a similar environment.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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