Hotel manager

  • The Connaught
  • Executive Office
  • Full time

The fantastic opportunity of Hotel Manager has arisen to lead the Hotel Operation at the award-winning 5-Star Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

Reporting directly to the General Manager, the Hotel Manager is responsible for overseeing the day to day running and the strategic planning of the hotel operation at the Connaught; ensuring the delivery of exceptional service standards across all areas.

The Hotel Manager will assume operational responsibility and drive the performance of The Connaught; ensuring a highly effective operation, delivery of guest service excellence, and maximising revenue and profitability across all areas in line with budget expectations. You will deputise in the absence of the General Manager, and continually develop the product and the guest service proposition at The Connaught to ensure it is positioned as a market leader.

Entry requirements

We are looking for a self-motivated forward thinking individual. A strong Food and Beverage background is essential for this role as well as proven management experience within a luxury, multi-outlet environment.  The ideal candidate will need to demonstrate high levels of guest focus and display that they have a solid financial and commercial awareness. You will be a confident communicator with the ability to lead and develop your team and influence across all areas of the business. You will have a hands-on approach and take a proactive role with departmental managers in order to identify and support needs at all levels. You will be an inspirational leader, who is passionate in delivering extraordinary guest experiences and who takes pride in sharing success with your team.

This is an exceptional opportunity to join the Executive team in one of London’s most renowned hotels and offers excellent opportunities for career development and progression.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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