• The Connaught
  • Concierge
  • Full time

We are looking for a talented and passionate Concierge to join the Concierge team at the award-winning 5-Star Deluxe Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, three Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As a Concierge, your main objective will be to ensure our guests requirements and needs are continuously met. You will have excellent personal presentation and interpersonal skills, with an excellent command of written and spoken English. It is essential that you have a true passion for exceeding guest expectations.

Entry Requirements

As a part of our concierge team you will do your utmost to accommodate our guest requests at all times, by having a great knowledge about the local area London’s latest happenings and places of interest. You, by nature, will be passionate about guest satisfaction and consistently wish to go the extra mile. Ideally, you will have proven experience within a similar environment.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply Now