Assistant IT Manager

  • The Connaught
  • IT
  • Full time

A fantastic opportunity has arisen for an ambitious Assistant IT Manager to join the IT department at the award-winning 5-Star deluxe Connaught Hotel.
Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As Assistant IT Manager you will be first point of contact for Hotel Guests and Staff with their IT requirements and ensure the smooth running of all IT systems and infrastructure. You will also be responsible for good maintenance of PCs and technology equipment, as well as support a wider range of systems throughout other Hotel departments such as Switchboard and Front Office. You will provide technical support and assistance to all colleagues and guests on a range of on-premises and cloud-based systems and ensure that excellent customer service is provided at all times. You will also be responsible for a small team, where by you will be expected to contribute to the development of your team.

Entry requirements

You will have a hands-on approach and take a proactive role in order to support needs at all levels. A working knowledge of various IT systems is essential particularly Active Directory and Vmware, and ideally you will have proven experience within the hospitality industry.
This is an exceptional opportunity to join the Information Technology team in one of London’s most renowned hotels and offers excellent opportunities for career development and progression.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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