Director of Human Resources

  • The Connaught
  • Human resources

A fantastic opportunity has arisen for an experienced, driven and passionate Director of Human Resources to join and lead the Human Resources team at The Connaught.

As Director of Human Resources you will be responsible for ensuring the smooth and highly effective performance of the Human Resources Department through professional planning, management and administration of HR operational activities in line with the hotel’s strategy and vision, and in compliance with hotel and company policies and procedures.

Main duties & responsibilities

Reporting in the General Manager with a dotted line to Group Director of Human Resources, your duties will include but will not be limited to:

  • Providing highly effective HR advice and guidance to all departments within The Connaught including; recruitment and selection, performance management, employee relations, payroll and reward and recognition;
  • As part of the hotel Senior Leadership team oversee the activities of the HR team to ensure a highly effective and timely recruitment process is in place and executed;
  • To monitor changes in employment legislation, legal decisions and changes in accepted Human Resources practices, recommending changes where necessary and ensuring compliance where required;
  • Ensure highly effective employee relations handling is in place across all aspects of HR and people management, delivering effective and appropriate support for managers in all performance management and ER related activities;
  • Proactively promote and represent the hotel and the Maybourne Hotel Group brand in the external market place, maintain a valuable network and access to up to date information and best practice within the HR arena and industry;
  • Provide reports and updates on HR performance on a daily, weekly and monthly basis as required, such as analysis of absence, payroll and costs, labour turnover and ensure control ofpayroll costs in line with revenue and budget expectations.

Entry Requirements

We are looking for an enthusiastic and motivated individual, ideally someone who has worked in a similar Director of Human Resources role within the hospitality, luxury retail or travel and tourism industry. We would be looking for someone that has outstanding people management skills, a keen eye for detail and exceptional organisational and analytical abilities. The role is varied and involves a great deal of interaction with all hotel departments.

Successful candidates for our Director of Human Resources opportunity will need to be genuinely passionate about people, highly motivated and enthusiastic. You will be driven, innovative, astute and natural leader as well as:

  • Demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our product and service;
  • Have worked within a similar role within the hotel or hospitality industry;
  • Have previous recruitment and selection experience as well as an understanding of UK Employment Law;
  • Excellent IT and administration skills;
  • Have immaculate personal presentation, with a welcoming personality;
  • Be able to work in a pressured environment, maintaining high standards and consistent customer care.

This is a fantastic role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Paid Birthday Leave
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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