Host/Hostess

  • Claridge's
  • Food & beverage
  • The Painter's Room
  • Full time

We are seeking an exceptional Host / Hostess to join the Claridge’s team.

At the centre of London’s Mayfair, Claridge’s is a unique combination of splendour and charm, renowned for its impeccable, intuitive service. The hotel’s original art deco interiors have been interwoven with modern flourishes. It also has a famous all-day dining restaurant, the Foyer & Reading Room, and three bars: Claridge’s Bar, the intimate Fumoir and the beautiful Painters Room. 

The Painters Room serves world class cocktails alongside a rare and exceptional wine list, showcasing the first vintages including many by the glass.  The cocktail menu is inspired by classic European drinking with influences by famous artists and the regions of France, and Italy.  The stunning interior has been designed in an intimate setting by Bryan O’Sullivan Studios. 

Main Duties & Responsibilities

As a Host/Hostess you will be responsible for:

  • Welcoming guests to The Painter’s Room, and escorting the guests to their table with seamless efficiency
  • Answering telephone calls, make reservations and manage bookings
  • Supporting the floor team where necessary to ensure a smooth service

Entry Requirements

Successful candidates for our Host/Hostess opportunity will:

  • 5-star experience within a similar role
  • Basic knowledge of Champagne and spirits would be beneficial
  • A team player with good communication skills
  • Ability to work in a high pressured environment
  • Excellent attention to detail
  • Immaculate personal presentation with a warm and welcoming personality

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday. 
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.   
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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