Junior butler

  • Claridge's
  • Food & beverage
  • In Room Dining
  • Full time

We are seeking an exceptional junior butler to join the butler team, which is a key part of our in room dining operation, responsible for looking after our guests in our luxury feature suites.

At the centre of London’s Mayfair, Claridge’s is a unique combination of splendour and charm, renowned for its impeccable, intuitive service. The hotel’s original art deco interiors have been interwoven with modern flourishes, such as contemporary suites and a Michelin-starred restaurant, Fera at Claridge’s. It also has a famous all-day dining restaurant, the Foyer & Reading Room, and two bars: Claridge’s Bar and the intimate Fumoir.

Main duties & responsibilities

  • Ensure the smooth operation of our luxury feature suites, including serving food and beverage, organising private dinner parties, taking care of guest’s laundry including unpacking and packing of guest’s luggage
  • Liaise with other departments to make our guests stay as comfortable as possible, anticipating their needs and exceeding their expectations at every opportunity
  • Build rapport with each individual guest, in order to create emotional bonds

Entry requirements

  • Experience within a similar role within a hotel environment is preferable; however this is not a prerequisite
  • Have immaculate personal presentation
  • Successful candidates will need to have strong Food and Beverage knowledge
  • Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills
  • Confident, professional and welcoming personality
  • Ability to deal with high profile clients in a profession manner

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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