Events & Groups Executive

  • Claridge's
  • Events
  • Full time

We are seeking a creative events & groups executive to join the events & groups team, you will handle reactive sales enquiries for groups as well as our event spaces, predominately on our mezzanine floor.

Claridge’s is London’s art deco jewel, with a rich history and heritage that all started in the 19th century. Claridge's prides itself on impeccable service. For generations we’ve catered to our guests' every whim, both inside and outside the hotel, offering a unique, genuinely bespoke approach to meet the needs of the tired, the excited and the exacting traveller.

As one of London’s most exclusive luxury hotels we have been a refuge for Kings and a Hollywood home from home, we will always be timelessly glamourous, and we continue to provide magical experiences for all of our guests. Our breath-taking suites, exquisite cuisine and charm make Claridge’s the art deco masterpiece it is today. 

Main duties & responsibilities

  • Fully plan, coordinate and execute events, from enquiry, proposals, organising site visits and show arounds liaising with suppliers and internal departments, to the final billing.
  • Coordinate all group activities with our corporate Sales, reservations and front office teams
  • Liaise with groups staying at Claridge’s, manage their bookings and all related events
  • Support the director of events & groups and events & groups managers when necessary

Entry requirements

  • Luxury 5-star experience within a similar role
  • Experience of total account management of events, both social and corporate, ideally within a fast paced hotel environment
  • Ability to deal with challenging guests with high expectations
  • Demonstrate ability to take a pro-active approach to problem solving and challenges
  • Ability to work in a fast paced environment
  • Excellent communication skills, fluent spoken and written English is essential

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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