Café Supervisor

  • Claridge's
  • Food & beverage
  • Art Space Café
  • Full time

Set in the heart of Mayfair, Claridge’s is an art deco icon and a byword for understated elegance.  Since the 1850s, Claridge’s has excelled at the finer things in life: glamorous design, inspiring dining, impeccable service.  There are many five-star hotels in London but nowhere quite like Claridge’s.

 

Opening in October and designed by John Pawson, Claridge’s Art Café, is the perfect destination for art lovers to enjoy an artisan coffee and delicious homemade delicacies throughout the day.

Main duties & responsibilities

As a Supervisor you will be responsible for:

  • Creating memorable experiences for our guests, simultaneously ensuring that service is prompt and professional.
  • The day to day running of the Art Cafe, in the absence of the Assistant Manager and/or Art Cafe Manager.
  • Assisting and training team members, both as part of the departmental induction process and as an on-going programme to achieve and exceed highest service standards.
  • Ensuring that licensing laws, health and safety legislation is adhered to.

Entry Requirements

  • Demonstrate genuine dedication to Claridge’s and show a commitment to consistent quality in our product and service.
  • Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
  • Be motivated, creative and have worked in a similar role.
  • Be passionate about coffee, coffee origins and coffee making.
  • You will have a passion for food and quality products, be a team player who is an avid learner, who wants to be challenged and developed.
  • Be fluent in spoken and written English
  • Demonstrate the ability to work in a pressured environment with the most demanding guests.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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