Deputy Events Operations Manager

  • Claridge's
  • Events
  • Full time

Claridge’s is one of London’s premiere party venues for guests from rock stars to royalty. From grand balls to cocktail parties, our legendary Art Deco hotel offers an exquisite setting for celebrations large and small.             

Claridge’s Private Events provides intimate dining for a small gathering through to a large function such as a society wedding, ball or state banquet. Claridge's Ballroom is also an impressive venue for business conferences, launches, receptions and annual events.

We are seeking in individual who strives to deliver an experience not just an event. The ideal candidate would be well organised, have exceptional attention to detail and outstanding interpersonal skills and will be driven by passion.

Main duties & responsibilities

As Deputy Events Operations Manager you will be responsible for full time and casual staff ensuring the seamless running of the department by developing the team to provide excellent customer service, and exceed our high legendary standards. 

You will take over any responsibility required in the absence or the Events Operations Manager.

You will be responsible in assisting in the achievement of optimum profitability and maintaining the financial control of the department.

As a main contact person during an event you will be confident and will be able to manage the event in accordance to the guest wishes and exceed their expectations. You will be keen to share your ideas with staff members in terms of training and further development of the department and be passionate in developing new innovations in service delivery.

Entry Requirements

  • Excellent communication skills
  • Ability to work under pressure
  • Able to demonstrate management skills of a large team
  • Excellent leadership skills
  • Exceptional attention to detail
  • Ability to demonstrate 5* service in Food & Beverage

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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