Spa Therapist

  • The Berkeley
  • Spa
  • Full time

A fantastic opportunity has arisen for a passionate Spa Therapist to join our Health Club & Spa team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

Main duties & responsibilities

As a Spa Therapist you will be an exceptional team player and have a passion for delivering an outstanding guest experience. You will be an excellent and confident communicator and have the ability to interact with guests and clients to ensure a fantastic experience at The Berkeley.

Main responsibilities of the role include but are not limited to:

  • Provide a full range of massage treatments to clients (male and female) to the standard required by The Berkeley including deep tissue, shiatsu and pressure point massage. 
  • Ensure that all treatments are delivered to the highest standard and LQA and Forbes standards are always adhered to.
  • Ensure all clients are greeted in an appropriate manner and to The Berkeley standards. Ensuring that all complaints are dealt with in a reasonable, tactful and efficient way, referring complaints when necessary to the Health Club Manager.
  • Confidently recommend and sell retail home care products and reach targets given by the Spa management.
  • You may be required to provide any other reasonable spa treatments to guests of which you are qualified to perform, e.g. manicure/pedicure, waxing, etc.

Entry Requirements

Successful candidates for our Spa Therapist opportunity will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service.

Other skills that will need to be demonstrated include:

  • NVQ level 3 qualified or equivalent
  • Passion for delivering outstanding guest service
  • Strong sales background
  • Fluent level of spoken English
  • A high standard of personal presentation
  • Confident, professional and welcoming personality

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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