Door Person

  • The Berkeley
  • Concierge
  • Full time

A fantastic opportunity has arisen for a charismatic Door Person to join our award-winning team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, Michelin-starred dining in ‘Marcus’ by Marcus Wareing and our Bamford Health Club & Spa.

Main duties & responsibilities

As a Door Person you will be passionate about creating the most unique and memorable stay experiences for our guests. As an excellent and confident communicator, you will have the ability to interact with guests and make them feel welcome and cared for during their stay at The Berkeley. 

Main responsibilities of the role include but are not limited to:

  • Provide a pleasant welcome and courteous farewell to all guests in accordance with the Hotel’s standards and procedures.
  • Assist the luggage porter team with handling of arriving and departing baggage.
  • Demonstrate a good knowledge of the local area so that directions can be given confidently. 
  • Assist guests with car parking in a secure manner. 
  • Have a thorough understanding of hotel operations, and be fully aware of hotel facilities and daily services offered. 
  • Offer assistance in arranging taxi services for our guests.
  • Work closely with the Concierge and Front Office team to ensure efficient communication is maintained at all times. 

Entry Requirements

Successful candidates for our Door Person opportunity will need to be well presented and have excellent communication skills. We anticipate applicants will have previous experience as a Door Person and will have worked in a luxury hotel environment.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing hotel team renowned for their approach and delivery of unparalleled service.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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