Deputy Event Operations Manager

  • The Berkeley
  • Events
  • Full time

A fantastic opportunity has arisen for an experienced and passionate Deputy Event Operations Manager to join the Event Operations team at The Berkeley.

With an independent spirit and an eye for style, The Berkeley is the epitome of modern British luxury. Rooms are furnished by leading designers, and London’s original fashionista afternoon tea ‘Prêt-à-Portea’ is served daily in the Collins Room. The Berkeley is perfectly positioned between Hyde Park, fashionable Knightsbridge and the residential neighbourhood of Belgravia. Its signature experiences include the famed Blue Bar, The Berkeley Bar & Terrace, and our Bamford Health Club & Spa.

Main Duties & Responsibilities

As a Deputy Event Operations Manager, you will assist the Events Operations Manager in managing and supervising the Event Operations Department and the areas in which events take place in such a way that company standards are achieved and maintained in respect of quality, volume, and service.

 

Main responsibilities of the Deputy Event Operations Manager include, but are not limited to:

  • To deputize in the place of the Event Operations Manager in his/her absence.
  • To ensure the smooth day-to-day running of the operations department regarding all service, health and safety and managerial aspects.
  • To ensure that Assistant Ops Manager, Supervisors, and sufficient waiters are always assigned to each event in line with guest expectations.
  • To carry out necessary preparation in planning for forthcoming events for all operating supplies
  • To prepare departmental rotas on a weekly basis, to ensure all events are staffed and that all casual & agency requirements are booked well in advance.
  • To supervise the Events Set-up team during set up and tear down of each event.
  • To ensure rooms are set up and ready, 30 minutes prior to each event and in accordance with Berkeley standards.
  • To supervise each event in accordance with the guest’s requirements as specified on the function sheet.

Entry Requirements

Successful candidates for the Deputy Event Operations Manager will demonstrate genuine dedication to The Berkeley and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday. 
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.   
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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