Assistant Director of Human Resources

  • The Berkeley
  • Human resources
  • Full time

A fantastic opportunity has arisen for an experienced and passionate Assistant Director of Human Resources to join the Human Resources team at The Berkeley and The Emory.

The Berkeley has been treading its own path for more than 100 years. From here, midway between fashionable Knightsbridge and neighbourly Belgravia, we’re still taking style, comfort and service to inspiring new levels. There’s nowhere quite like it. And that’s the way we love it.

The Emory, a project designed by the late Lord Richard Rogers, is an exclusive, world-class hub of art and culture which marks the addition of a modern masterpiece to the group's global luxury estate. Situated on Knightsbridge and overlooking Hyde Park, The Emory presents 61 contemporary suites set over nine floors.

Main Duties & Responsibilities

As an Assistant Director of Human Resources for The Berkeley and The Emory, you will:

  • Assist the Director of Human Resources in advising and guiding all department heads across the Human Resources remit, including recruitment and selection, performance management, employee relations, payroll, reward and recognition.
  • Lead and develop a team of HR & Recruitment Officers and HR Coordinators, ensure a high level of service delivery to our colleagues, and promote effective communication and knowledge sharing.
  • Maintain up to date knowledge of best practice and suggest initiatives to enhance our colleague proposition and life cycle.
  • Support colleagues and department heads so as to achieve retention of talent within the two hotels and Maybourne.
  • Collaborate with Learning & Development Manager and support various career development and learning initiatives.
  • Handle employee relation cases and seek advice when required, ensure company policy and best practice is adopted.
  • Contribute to the strategic direction of the HR function in line with the two hotels’ vision, values and goals.
  • Proactively promote and represent the two hotels and Maybourne externally, maintain a valuable business network and access to the latest information and best practice within the HR arena and industry.
  • Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Entry Requirements

Successful candidates for our Assistant Director of Human Resources opportunity are expected to have the following qualities:

  • Demonstrate genuine dedication to The Berkeley and The Emory and commit to drive quality in HR service delivery.
  • Have worked in a similar role within the hotel or hospitality industry.
  • Have a well-rounded background across the HR remit and be able to demonstrate proven experience in applying UK employment law.
  • Excellent IT and administration skills.
  • Have immaculate personal presentation, with a naturally warm and caring personality.
  • Accustomed to work in a fast-paced environment and eager to deliver high standard of work with integrity

Experience within an HR role in a fast-paced environment is desired for this position with strong working skills in MS Office, including Excel is essential. Previous 5-star hospitality experience is beneficial.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast-paced Human Resources department and a high performing hotel team renowned for their approach and delivery of exceptional guest service.

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday. 
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.   
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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