Chauffeur

  • The Berkeley
  • Fleet services
  • Full time

A fantastic opportunity has arisen for an experienced and passionate Chauffeur to join the Fleet team at Maybourne.

Maybourne owns and manages Claridge's, The Connaught, The Berkeley and The Emory – four of the most renowned hotels in London. Our hotels have histories that stretch back over a century. And, while each one retains its timeless appeal and individual nature, we are committed to ensuring they are always in tune with the wants and wishes of today’s discerning guests.

Main Duties & Responsibilities

As a Chauffeur for Maybourne you will be representing The Berkeley, The Emory, Claridge’s and The Connaught. Based at The Berkeley and The Emory, you will be driving our guests to and from their destinations using the highest quality cars, and responding to their needs whilst creating memorable experiences.

Main responsibilities of the Chauffer include, but are not limited to:

  • To provide the most welcoming and accommodating service to all guests, in compliance with the Feet department’s standard procedures and hotel service standards.
  • To receive, drive and escort clients using vehicles from the Maybourne fleet.
  • To maintain the vehicles appropriately in accordance with the manufacturers’ requirements, UK Health and Safety law and Company performance standards. 
  • Contribute in maintaining an excellent level of service in conjunction with the minimum requirement of the LQA standards at all times.

Entry Requirements

Successful candidates for the Chauffeur will demonstrate genuine dedication to Maybourne and show a commitment to consistent quality in our product and service. The ideal candidate will be a team player who is a fast learner, adaptable and has exceptional interpersonal and communication skills.

This is an exciting role for a talented individual who is looking for a new challenge and wants to join a fast paced and high performing team renowned for their approach and delivery of unparalleled service.

We anticipate applicants will have previous experience in a similar role within a luxury hotel environment.

Other skills that will need to be demonstrated include:

  • Excellent driver
  • Holder of a PCO Private Hire Drivers license
  • In-depth knowledge of Greater London’s topography
  • Excellent knowledge of all major landmarks, theatres, restaurants etc
  • Good command of spoken and written English
  • Strong guest care skills
  • Ability to work under pressure
  • Flexibility

Benefits Package

Here at Maybourne, we strive to reward our employees for the incredible work they do every single day. In return for your hard work and dedication we offer you:

Financial Stability

  • Excellent salary package.
  • Family Friendly company policies including enhanced Maternity and Paternity Pay.
  • Holiday allowance increase after 3 and 5 years of service.
  • Travel Season Ticket Loans.
  • Pension Scheme*.

Health and Wellbeing Support

  • Subsidised monthly Podiatrist and Masseuse treatments.
  • Flu vaccination vouchers*.
  • Eye test vouchers and contributions towards glasses*.
  • 24-hour colleague assistance helpline.
  • On and off-site Occupational Health Service.
  • Death in Service salary contribution.
  • Various wellbeing activities focused on mental and physical health.
  • A complimentary state-of-the-art all-day dining staff restaurant serving a range of nutritious meals.

Recognition and Career Development

  • Referral Scheme ‘Introduce a Star’.
  • Instant colleague recognition and award programme with generous prizes.
  • Colleague of the month nominations with generous prizes.
  • Additional paid day off to celebrate your Birthday. 
  • Internal transfer and promotion opportunities.
  • In-house training and development team with a strong focus on career progression and personal growth.
  • Long service awards.

Memorable experiences

  • Preferential room rates per overnight stay for yourself or your family across Maybourne.
  • Hotel Guest Experience Stay* including an overnight stay and wining and dining at our renowned restaurants and bars.   
  • 50% Food and Beverage discount* across Maybourne.
  • Social events (Annual Awards, Summer Maybourne Picnic, Welcome to Work, Annual Colleague Party, Annual Colleague Children's Party, etc.)
  • Wedding and Baby gifts.
  • Retirement functions.

*Terms and conditions apply to all benefits.

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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