Credit Controller

  • Corporate Office
  • Finance
  • Full time

We are seeking an exceptional Credit Controller to join the Maybourne Hotel Group covering our properties in Central London

Main duties & responsibilities

  • Implementing, handling and owning all matters relating to the Hotel’s customer credit and timely collection of outstanding debts.
  • Producing monthly credit management reports, including aged debtors listings and cash flow reporting.
  • Working closely together with the hotel management team and the reservations team, ensuring credit control procedures are adhered to

Entry requirements

  • Provide intuitive service, with absolute understanding of our guests needs to create exceptional service experiences, that result in lasting memories
  • Demonstrate genuine dedication to Maybourne Hotel Group and show a commitment to consistent quality in our product and service
  • Have ideally worked in a similar role within a hotel environment, however this is not a prerequisite.
  • Be a team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills.
  • Ability to work under pressure with excellent attention to detail
  • Immaculate personal presentation with confident, professional and welcoming personality

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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