Head of digital marketing

  • Corporate Office
  • Marketing
  • Full time

We are seeking an exceptional head of digital marketing. Responsible for the entire digital marketing strategy, budget and digital marketing team including the digital marketing manager and digital marketing executive.

Claridge’s, The Connaught and The Berkeley, together the Maybourne Hotel Group, are three of the world’s most legendary luxury hotels, located in Mayfair and Knightsbridge in the heart of London. Although each hotel has its own distinct character and personality, all are defined by their impeccable service, timeless style and a commitment to giving guests an authentic and unique experience.

Main duties & responsibilities

  • Manage the CRM strategy, digital marketing strategy and channels including SEO/ PPC, social media email marketing and video
  • Identify and develop online marketing strategies to drive growth in web conversion and revenue
  • Manage all website content and ensure updates are made in a timely manner
  • Report and analyse ongoing optimisation opportunities for all digital marketing channels

Entry requirements

  • Experience of luxury B2C marketing essential – experience within the hospitality industry a bonus and technically-savvy with a passion for customer experience innovation.
  • Previous experience managing SEO/PPC campaigns and initiatives
  • Hands-on experience working with email platforms
  • Advanced knowledge of Excel and experience with Google Analytics
  • A good communicator, with excellent attention to detail, numeracy and literacy skills

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

Apply Now