Network Administrator

  • Corporate Office
  • IT
  • Full time

We are seeking an exceptional IT network administrator to join the IT team, responsible for configuration and support of existing infrastructure be it network, servers or security appliances and applications.

Claridge’s, The Connaught and The Berkeley, together the Maybourne Hotel Group, are three of the world’s most legendary luxury hotels, located in Mayfair and Knightsbridge in the heart of London. Although each hotel has its own distinct character and personality, all are defined by their impeccable service, timeless style and a commitment to giving guests an authentic and unique experience.

Main duties & responsibilities

  • Ensure responsibility for configuration and support of existing infrastructure be it network, servers or security appliances and applications
  • Proactively maintain all business systems/applications
  • Provide support our LAN /WAN infrastructure, virtual infrastructure, be involved in systems deployment and to ensure existing technology is used to its best potential
  • Monitor and support all interfaces and escalate any issues to the third party providers
  • Configuring and Supporting Cisco networking equipment and Palo Alto firewalls
  • VMware administration and antivirus and Windows patch management


Entry requirements

  • Extensive experience in a similar role, ideally within a hotel environment
  • Team player who is an avid learner, adaptable and has exceptional interpersonal and communication skills
  • Strong customer care skills and ability to work under pressure, with excellent attention to detail
  • Ability to demonstrate understanding and experience of working with Switches, Firewalls, VMWare, Servers, Online storage configuration/maintenance
  • Ability to demonstrate configuring and supporting Cisco firewalls and switches, Palo Alto firewalls, WiFi configuration as well as day to day generic IT support (AD Administration, exchange, hardware builds)
  • Excellent understanding of hardware deployment in live operation

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits


In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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