Training manager

  • The Connaught
  • Human resources
  • Full time

An outstanding opportunity has arisen for a talented and passionate Training manager to lead the training and development function at the award-winning 5-Star Connaught Hotel.


Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As Training manager you will join a high profile team and drive the learning and development approach in this top performing hotel.  You will be responsible for the delivery of the training and development strategy and manage the day to day operation of the training function to ensure highly effective training solutions are in place which supports high performance and retention across the hotel. You will create, deliver and evaluate engaging and innovative training, development and communications programmes, utilise a blended approach, and deliver creative solutions which supports a strong team culture and commitment to exceptional guest service delivery.  

Entry requirements

Reporting directly to the Group Learning and Development Manager, you will work closely with the HR team and the hotel operation to deliver the Connaught’s people agenda. You will be a highly motivated self starter with the ability to deliver to deadlines and prioritise effectively. An excellent and confident communicator, you will be passionate about people, service delivery and have the opportunity to influence and impact across all areas of the hotel, taking a proactive hands-on approach to your role. With this in mind, you will be an experienced and accomplished training professional with experience at a similar level or ready to take on your next step within a high profile environment. Proven experience within a training role and of managing the training cycle is essential for this position and experience within the hospitality or service sectors would be highly desirable.


This is a fantastic opportunity to join the management team at one of London’s most renowned hotels and offers excellent opportunities for development and progression.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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