Telephonist (maternity cover)

  • The Connaught
  • Front office
  • Fixed term

We are looking for a talented Telephonist to join the Telecommunications team at the award-winning Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As a Telephonist, you will report to the Telecommunications Manager:

  • Answering incoming calls
  • Dispatching requests from guests to departments
  • Following up communication to ensure excellent internal and external guest satisfaction

Entry requirements

The ideal applicant will have excellent organisational skills and be able to multi-task effectively. They must also be capable of working well individually and within a small team.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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