Evening floor supervisor

  • The Connaught
  • Housekeeping
  • Full time

An exceptional opportunity has arisen for a passionate Evening floor supervisorto join the Housekeeping department at the award-winning 5-star deluxe Connaught Hotel.

Found at the heart of Mayfair village, The Connaught blends tradition with contemporary flair. With its bespoke service, 3,000-piece art collection, two Michelin-starred restaurant Hélène Darroze at The Connaught and London’s only Aman Spa, it has always been the choice for connoisseurs of the art of living well. Jean-Georges at The Connaught offers all-hours informal gourmet dining; and the exquisite Connaught Bar has won prestigious awards for its masterful mixology.

Main duties & responsibilities

As Evening floor supervisor you will be responsible for overseeing the Housekeeping Department in the evenings. You will be the point of contact for all Housekeeping related enquiries, whether they come from our guests or colleagues and ensure that all enquiries are handled efficiently and in a timely manner. You will ensure that all Evening Room Attendants complete turndown services following our standards and all other guests requests are attended to in a professional and prompt manner.

Entry requirements

The ideal Evening floor supervisor must have a strong organisational skills and the ability to prioritise tasks efficiently to co-ordinate numerous tasks at the same time. You must be self-motivated, enthusiastic, engaging, customer focused and an excellent motivator to your team. It is also imperative that you have a strong communication and administration skills. Housekeeping experience at supervisory level within a similar hotel environment is essential for the position.

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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