Deputy Event Operations Manager

  • Claridge's
  • Events
  • Full time

We are seeking an exceptional deputy event operations manager to join the event operations team. Responsible for delivering exquisite events that are an experience for our exacting guests.

At the centre of London’s Mayfair, Claridge’s is a unique combination of splendour and charm, renowned for its impeccable, intuitive service. The hotel’s original art deco interiors have been interwoven with modern flourishes, such as contemporary suites and a Michelin-starred restaurant, Fera at Claridge’s. It also has a famous all-day dining restaurant, the Foyer & Reading Room, and two bars: Claridge’s Bar and the intimate Fumoir.

Main duties & responsibilities

  • Assist the event operations manager in the seamless running of the event operations department
  • Ensure that each event that you are allocated is executed to our guests exacting standards, exceeding their expectations where possible.
  • Lead and develop a team of assistant managers and supervisors including training and performance management
  • Engage and motivate a casual team of up to 80 ensuring that excellence is delivered
  • Ensure optimum profitability is achieved

Entry requirements

  • Luxury 5-star experience within a similar role
  • Ability to demonstrate management and leadership of a large team
  • Be a team player with excellent communication skills
  • Ability to work in a high pressured environment
  • Excellent attention to detail

Benefits package

  • Competitive salary
  • Preferential room rates for yourself and family across Maybourne Hotel Group
  • 50% food & beverage discount across Maybourne Hotel Group
  • Vast range of learning and development programmes, for colleagues and managers at all levels
  • Opportunities for transfer and promotion across Maybourne Hotel Group
  • Social events & activities
  • Wellbeing events & activities
  • Critical illness cover
  • Season ticket loan
  • Additional benefits & initiatives may be available in local properties

Terms & conditions apply to all benefits

Eligibility

In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.

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